Let’s get you on the road...

What happens after I’ve paid online?

Once your payment has been completed, our bookings team will review your details and contact you during our working hours.

We’ll confirm your requirements and match you with the instructor we believe to be the best fit.

I have a driving test coming up soon. Can you help?

If your driving test is within the next 30 days, please call us on 0330 124 4877 before booking online.

This allows our team to check instructor availability and discuss your test date with you. Availability for regular lessons does not always mean an instructor will also be available for the test itself, so it’s best to check with us first.

What if I need to change instructor?

Please contact our team if you feel your instructor’s teaching style, availability or approach is not right for you.

We’ll discuss the situation with you and, where possible, help to arrange a suitable alternative.

What happens if I change my mind after paying?

Please contact our customer service team as soon as possible if you no longer wish to continue with your booking.

Any refund will depend on the lessons already used and the terms of your booking. Our team will explain the options available to you.

How do I pay for future lessons?

Your online payment covers the lessons included in your initial booking.

Once those lessons have been completed, you can discuss payment arrangements for any future lessons directly with your driveJohnson’s instructor, many of whom accept cash or bank transfers.